Terms, Conditions, Use, and Privacy
This privacy policy describes the terms and conditions of how your personal information is collected, used, disclosed, retained and informs you of your privacy rights.
The Website (“Website”) located at thegemhub.ca is published and maintained by The GEM Hub Team based in Tiohtià:ke/Montréal, Canada.
Your privacy is important to us, and we hold confidentiality and the privacy of your information in high regard. We work to ensure it is handled in a safe and responsible manner by safeguarding your information. Below we have outlined compliance with privacy laws, including Quebec’s Law 25 and the Privacy Act of Canada.
Effective date: May 1st 2025
The purpose of this document is to inform users of our site of the following:
Terms and Conditions
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Use of site
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Content and Ownership
Privacy Policy
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Information we collect
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How we use collected data
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Who has access to collected data
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Retention and deletion of your personal data
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Limits of our policy
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Consent
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Contact us
Terms and Conditions
Log Data
The GEM Hub encourages engagement with the website and its content but is not liable for downtime or how users engage with this site, though we request that it is used respectfully and legally. As this site discusses health and scientific topics, the information is available for the purpose of sharing knowledge, but it is not advice and does not replace the opinion of certified healthcare and/ or other professionals.
Content and Ownership
This website and its contents are all owned by The GEM Hub, unless otherwise noted, as well as our open-access content (resources that are free of charge and may be reused), which we encourage users to access and request that credit is provided to this hub.
Privacy Policy
Information we collect
It is The GEM Hub’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, across our website.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, reading their posted privacy policy information is strongly encouraged to learn about how they collect and use personal information.
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
Example: email, name, etc.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Example: pages you visited, browser type and version, etc.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
To provide you resources and information, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). Here are the types of Personal Information we collect about you:
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Information you provide us. When you sign up for any GEM Hub events, subscribe to our newsletter(s), and/or when you contact us directly by any communication channel (e.g., emails, contact page), you may provide us Personal Information, such as name, email address, phone number, city and province of residence, and any information you include in your communications with us.
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Automatically collected data. When you visit, download information Usage data is collected automatically. Usage data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
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Tracking Technologies and Cookies We may use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our service. Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent Cookies. Cookies help us to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for may not be able to be provided, and we only use these cookies to provide you with those services.You can choose to disable cookies in your browser settings. However, some features of our site may not function properly without them.
More information on cookies, what they are used for and how to delete cookies after visiting this site can be found here.
How we use collected data
The GEM Hub may use personal data for the following purposes:
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Provide and maintain our information, including monitoring the uses of the website.
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To contact you: by email, or other equivalent forms of electronic communication.
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To manage your requests: to attend and manage your requests to us.
We may collect, hold, use, information for the following purposes, but please note that we do not disclose, give, sell or transfer any personal information about our website visitors unless required for law enforcement or otherwise provided for by law.
Who has access to collected data
The GEM Hub Team and Dr. Malhamé are responsible for processing personal information. They can be contacted through our contact form.
Retention and deletion of your personal data
The GEM Hub will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations.
We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
In compliance with Canadian Anti-Spam Legislation, enacted July 1, 2014, you may unsubscribe from our mailing lists at any time by clicking the ‘unsubscribe’ button on our newsletters and correspondence or by contacting us through our contact form with the subject line, ‘Unsubscribe’, and with your email in the body text.
Limits of our policy
The security of your personal data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Consent
This privacy policy applies in addition to the terms and conditions of our site. By using this site you are consenting to the conditions within this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Under privacy legislation, you have the right to access and correct your personal information, withdraw consent at any time, file a complaint with a privacy regulator if you believe your rights have been violated.
Contact Us
For any questions about this privacy policy, you can contact us through our contact form.
Last update: May 1st 2025